Last Updated: May 2026
Privacy Policy
At TrustBit, we understand that your privacy is the cornerstone of our trust. This policy aims to clarify how we collect, use, and protect your personal and financial data when using our platform.
1. Data We Collect
We collect only necessary data to provide our services securely and in compliance with laws:
- Registration Information: Name, email, and contact information.
- KYC Data: National ID or passport photos, and required selfies for security verification.
- Usage Data: Technical info about device type, IP address, and financial transaction details.
2. How We Use Your Data
We use your data exclusively for the following purposes:
- Enhance Security: To prevent fraud and protect your account from unauthorized access.
- Legal Compliance: To implement KYC procedures and prevent money laundering.
- Service Improvement: To offer you a smoother and faster trading experience.
3. Data Protection (Security First)
TrustBit relies on advanced protection protocols:
- Storage: We adopt "Cold Storage" technologies for your digital assets.
- Encryption: All personal and financial data is encrypted using 256-bit SSL technology.
- Access: Your data is only accessed by strictly authorized personnel for technical or security support.
4. Data Sharing with Third Parties
We never sell your data. We may only share data with:
- Payment processors to complete deposit and withdrawal transactions.
- Legal Authorities, only in the event of official judicial warrants that require so by law.
5. User Rights
You can at any time:
- Request access to your personal data that we hold.
- Request correction of any inaccurate information.
- Request deletion of your account and data (provided it does not conflict with legal and financial record-keeping requirements).
6. Changes to this Policy
We may update this policy from time to time to keep up with technical or regulatory changes. We will notify you of any material changes via email.
7. Contact Us
If you have any questions regarding your privacy, our support team is always available. You can contact us via:
- Email: support@trustbitapp.com
- Live Chat: Via your account on the platform.